privacy policy

Your privacy is important to us, that is why the site administration has developed Privacy Policy specially for our users.
This Privacy Policy on personal data (hereinafter referred to as the Privacy Policy) applies to all information that the Vista-Dental website (hereinafter referred to as the Site) located on the domain name may receive about the User while he/she is using the Site, programs and products of the Site.
The Privacy Policy includes collecting, using and storing personal information of patients and visitors of our website. Collection of such data is possible when purchasing services in a telephone conversation with our staff, participating in promotions, voting on the Site, sending reviews, etc.


This Privacy Policy uses the following terms:
Site Administration (hereinafter referred to as the Site Administration) is the staff authorized to manage the Site and acting on behalf of Vista-Dental while organizing and (or) processing personal data, and also determining the purposes of personal data processing, the content of personal data that is processed and what is done with the personal data.
Personal data is any information related directly or indirectly to a specific or identifiable individual (subject of personal data).
Personal data processing is any action (operation) or a set of actions (operations) performed with personal data using automation tools or without them. This includes collecting, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deleting, destruction or personal data.

Confidentiality of personal data is a mandatory requirement for the Site or any other person who received access to personal data in order to prevent the spread of information without the consent of the subject of personal data or due to other legal grounds.
Site User (User) is a person who has access to the Site via Internet and uses the Vista-Dental Site.
Cookies are a small piece of data sent by a web server and stored on the user’s computer, which the web client browser or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
IP address is a unique address of the network of a node in a computer network built using the IP protocol.


1.1. Using the Site by the User means acceptance of this Privacy Policy and the terms of processing User’s personal data.
1.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Site.
1.3. This Private Policy applies only to the Vista-Dental Site. The site administration does not control and is not responsible for third-party sites to which the User can click on the links available on the Site.


2.1. This privacy Policy establishes the obligations of the Site Administration for non-disclosure and provision of security of personal data confidentiality that the User provides at the request of the Site Administration of the Vista-Dental Site when filling out the information forms.
2.2. Personal data that is allowed for processing under the Privacy Policy is provided by the User by means of filling out the feedback form on the Site and includes the following information:
2.2.1. First and last name of the User;
2.2.2. The User’s contact phone number.


3.1. The User’s personal data may be used by the Site Administration for the following purposes:
3.1.1. User’s identification for interacting with the Site Administration on matters of activity.
3.1.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, provision of services, and processing requests and applications from the User.
3.1.3. Providing the User with effective customer and technical support in case of problems related to the use of the Site.


4.1. Processing of the User’s personal data is carried out without any time limit, in any legal way, including personal data information systems using automation tools or without usage of such tools.
4.2. The site may use “cookies”, which are small text files placed on the computer or device of the User. The Site also uses pixel tags, web beacons and other similar technologies. Such things are used to help analyze web page traffic, customize the services of the Site, optimize user interfaces, measure advertising performance, and build trust and security. With the help of these devices, the Site collects the following data: identification of active Internet providers, the user’s IP address, the type of browser and operating system, the date and time of access to the Resource, the website address (if any) through which the User is associated with the Site, and other similar information related to the traffic.
4.3. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
4.4. The site administration takes the necessary organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
4.5. The site administration, together with the User, takes all the necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.


5.1. The user is obliged:
5.1.1. to provide the information about personal data necessary for using the Site.
5.2. The Site Administration is obliged to:
5.2.1. to use the received information solely for the purposes specified in clause 3 of this Privacy Policy.
5.2.2. to ensure storing confidential information in secret, not disclose it without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the obtained personal data of the User.
5.2.3. to take precautions in order to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in the existing business.
5.2.4. to block personal data related to the relevant User from the moment of contact or request of the User, or his legal representative or an authorized body for the protection of the rights of the subjects of personal data for the period of verification, in case of revealing fraudulent personal data or illegal actions.


6.1. The Site Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of his/her personal data, in accordance with the legislation of Ukraine.
6.2. In case of loss or disclosure of Confidential Information, the Site Administration cannot be held responsible if this confidential information:
6.2.1. Became public domain before its loss or disclosure.
6.2.2. Was received from a third party before it was received by the Site Administration.
6.2.3. Was disclosed with the consent of the User.


7.1. Before going to court with a claim for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
7.2. Within 30 calendar days from the date of receiving the claim, the recipient of the claim notifies the applicant of the claim in writing about the results of considering the claim.
7.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.
7.4. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Site Administration.


8.1. The Site Administration has the right to make changes to this Privacy Policy without the consent of the User.
8.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless it is foreseen otherwise by the new edition of the Privacy Policy.
8.3. All suggestions or questions about this Privacy Policy should be reported to the Site Administration.